Did you know you, if you are purchasing gas from a Public Utility Company, you are paying too much for your natural gas...and more answers to many of your questions.

Frequently Asked Questions

[fa icon="plus"] Why do you say I am paying too much for natural gas?

     If you are not purchasing your natural gas from somebody other than the Public Utility Company, you are paying too much.  This has been historically accurate every year since deregulation occurred in the 90's.  

The reasons are simple;

     Independent Suppliers operate on a low overhead model thus having less costs than the P.U.C. to pass along to their customers.  

     Also, Independent Suppliers are able to read a customer's gas usage daily, allowing for more strategic purchasing techniques to enable the chance to purchase the gas at a lower cost. 

    If you are already purchasing your gas from an Independent Supplier, allow Switch Energy to do a Cost Savings Analysis for you at no cost to ensure that you are indeed paying the lowest price possible for your natural gas supply.

Get A FREE Cost Savings Analysis


[fa icon="plus"] How many DKTHMS do I have to use to SWiTCH

This varies drastically depending on your local public utility company.  Every L.P.U.C. has its own process to allow for it's customers to take advantage of Independent Supply.  Click below and let Switch Energy Advisers find out what the conversion process looks like in your area.


 Get A FREE Cost Savings Analysis

[fa icon="plus"] Does the public utility company allow this?

     In the early 1990s, the deregulation of energy markets gave customers the power to choose where their supply of natural gas comes from.  The opportunity to choose your provider broke up the monopolies and allowed for a competitive market to emerge thus allowing companies to compete for their customers through lower prices and special offers.

     During this transition, it was determined that LDCs (Local Distribution Companies) also known as Public Utility Companies were not allowed to make a profit on the actual commodity of the natural gas supply. Secondly, the LDC or PUC are not allowed to compete against these Independent Suppliers per F.E.R.C. regulation. 

     The LDC/PUC's are allowed to make a profit and get compensated for the transportation and maintenance of the infrastructure and piping. What this means is that the LDC/PUC's continue to service and get compensated for every single customer within their territory regardless of where the actual supply of the commodity comes from. Savvy LDC's/PUC's are indifferent as to who's gas flows through the lines as long as they are the ones compensated for the actual lines themselves.

[fa icon="plus"] Who will my natural gas bill come from?

     The answer to this question varies depending on your Public Utility Company.  The Public Utility companies determine if you will continue to get billed directly from them or if you will get billed for your gas directly from your new gas supplier.  

     Switch Energy Advisers is committed to walking you through the entire process from beginning to end and letting you know the necessary information down to every detail along the way.  Click below to begin the process of identifying

[fa icon="plus"] This sounds too good to be true, is it?

     In all of our efforts to find a negative when looking at this opportunity, we have found absolutely none.  The bottom line is that there is a high percentage chance that you could save money on the supply of natural gas to your business and it costs you absolutely nothing to find out if you qualify for these savings.  

     As an intelligent business operator,  owner or decision maker, the benefit of looking at a free cost savings analysis can not be over stated.  Click below to find out if you qualify.    


[fa icon="plus"] Will I have to sign a contract?

     One of the biggest benefits you receive as a customer of an Independent Gas Supplier is that you get to choose what fits you and company best from a variety of options.

Here is a list of some of the options you would when acquiring your natural gas through Switch Energy Advisers;

Index Plus Contract - This option allows you to ride the index at market price plus the cost of supply and transportation.  Depending upon your location, these contracts are typically designed contractually for a 24 month period with an annual auto-renewal option after the initial 24 months.  If you are still getting your supply from the P.U.C. you are already riding the index.  The difference is simply that with an independent supplier, you just ride the index at a 10-30% lower rate.

Fixed Price Plus Contract - This option is unique to the Independent Supplier Market, your P.U.C. does not offer this option.  With this option, the customer has the opportunity to lock in a fixed price for a predetermined amount of years. This is an amazing option at the right time.  Perfect for projecting consistent expenses for budgeting purposes 


[fa icon="plus"] What do I have to do to start saving on my gas bill?

The first step is to get your historical usage over the last 12 months. If you have access to your actual bills you can add them up, or contact us and we'll guide through the process.

In some cases you can access your own account. Some Public Service Companies have a Green Button program to allow you to look at your natural gas usage over time.

Another way is to contact a SWiTCH Energy Adviser, who will get you a Letter of Authorization or LOA. You will sign this, and it will allow us to obtain your gas usage from your current provider and analyze the savings potential.

Your SWiTCH Energy Adviser will arrange a time to share your savings and see if it makes sense to move forward.

Click here to schedule a free consultation.

[fa icon="plus"] What is a Letter of Authorization (LOA)

A Letter of Authorization, or LOA, is a document provided to us by your local public utility company.  It is not a binding contract.  It simply gives the L.P.U.C. permission to release your historical natural gas usage to SWiTCH in annual dekatherms. 

Once we have identified how many dekatherms of gas your company utilizes annually and how much you are being charged, we can return to you with a thorough savings analysis at no cost.

Being that natural gas is a commodity, we can not predict what you will spend in the future. We can only identify what you did spend in the past compared to what you should've spent.  This is the only way to give you factual information and an honest cost savings analysis.

Click below to allow Switch Energy Advisers the opportunity to save your company money on it's natural gas utility.

Get A FREE Cost Savings Analysis

[fa icon="plus"] Will I ever have to pay two different gas bills?

There are two specific ways we bill our customers depending on the local utility.

  • First billing option: You will receive one bill from the utility for transportation and our gas charges.
  • Second billing option:
    • You will receive a bill from your utility company for the transportation charges.
    • You will also receive a separate bill from our third party supplier for the natural gas you use.

Consult with your SWiTCH representative to see what option is available in your area.
[fa icon="plus"] Why commercial & industrial, but not residential users?

Most states have only deregulated the natural gas supply on a commercial or industrial level.  In these stated, residential customers do not use enough natural gas to merit a conversion.  

There are a few choice states however that do allow for residential customers to take advantage of natural gas deregulation.  Click below and allow Switch Energy Advisers to identify if you or your business qualify for savings.

Do I Qualify?

[fa icon="plus"] How long have you been in business?

SWiTCH Energy Advisers began operations in 2015. However, we work with 3rd party providers, some of which have tens of thousands of satisfied customers and have been operating for over 25 years.

SWiTCH began when two business owners, one a multi-site restaurant owner, the other a multi-site national GYM chain manager realized the savings potential for their businesses and felt compelled to share the good news.

SWiTCH works with selected National Gas Sales Providers to pool and leverage their resources to provide the best prices possible to qualified natural gas. 

[fa icon="plus"] Are there any fees to SWiTCH from the local public utility company?

There are absolutely zero out of pocket expenses. That being said, there could be a conversion cost and/or phone line installation cost that may be added to the billing cycle if required by your local public utility company.

Your SWiTCH Energy Adviser can analyze your bill and determine what if any exit fees exist, and if it may or may not be possible to mitigate these fees.

[fa icon="plus"] Are there any fees to SWiTCH gas providers?

There may be fees that apply, for instance, depending on the state and tariffs that gas providers charge. With some providers we have found that a $3,100 "meter fee" must be paid to "exit" from their services.

There may also be an "enrollment period" for its customers to change to a 3rd party provider company like SWiTCH. Your SWiTCH Energy Adviser can show you how we can offset these fees so that you are not paying these fees out of pocket.

Another fee that may be incurred is the installation fee for the line hook-up and tele-meter installation. This is typically about $120, however, when we quote your savings with this fee will already have been factored in.

Click here to schedule time to speak with a SWiTCH Energy Adviser today!


[fa icon="plus"] When is locking in a rate better than riding the index?

Riding the index makes sense in periods of falling gas prices. You'll never pay as much as your Public Utility Company charges, and your prices will decrease and increase with the market.

Locking in a price is best when it looks like prices are set to rise and the trend is upwards, and you don't want to the rate tied to the index prices. It is also good to lock in the price if your company would like for budgetary purposes. You can lock in for up to 5 years.



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[fa icon="plus"] In what states can I work with SWiTCH?

While the list of states is growing, currently we can provide savings in the following states:

  • Arkansas
  • California
  • Colorado
  • Connecticut
  • DC (Washington)
  • Florida
  • Kansas
  • Kentucky
  • Nevada
  • New Jersey
  • New Mexico
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Texas
  • Utah
  • Virginia
  • Washington
  • West Virginia
  • Wyoming

If you don't see your state here and you'd like to see if this opportunity is available, or get your usage analyzed,  click the button.

Get A FREE Cost Savings Analysis


[fa icon="plus"] Are there adequate supplies of natural gas in the US?

Yes, the United States currently has adequate supplies of natural gas. However, gas supplies will continue to get tighter until new sources for exploration and drilling are developed. Almost all the natural gas used in our country comes from the United States and Canada, in sharp contrast to heating oil and other petroleum products-more than half of which must be imported from foreign countries.

Demand for natural gas will likely lead to an increase of imported gas. Liquefied natural gas (LNG) shipped from overseas currently supplies about 3% of the U.S. natural gas demand. To meet growing demand, LNG supplies will gradually increase as new facilities are built to process deliveries from overseas suppliers.

[fa icon="plus"] What is the volatility in the wholesale natural gas market tied to?

Weather.  Often the biggest factor in how much residential customers pay for natural gas is the role of weather, an unpredictable and unavoidable element.  Anything from winter temperatures to tropical storms and hurricanes can effect the cost of natural gas.

The economy. Higher costs for all fuels drive up natural gas costs.

Electric generation. As more power plants use natural gas to generate electricity, the fuel plays an ever-increasing role in the U.S. economy. As it has become the clean fuel of choice, natural gas becomes more in demand and more expensive, resulting in both higher gas and electric costs.

Demand. Global demand for natural gas is also on the rise, particularly in the United States and China.

Several factors that increase demand for natural gas and contribute to higher natural gas prices are :

  • A tight-supply/high-demand market has become the norm since 2002. The average price for gas has increased more than twofold since then.
  • A higher-than-normal number of tropical storms and major hurricanes have disrupted production off the Gulf Coast.
  • The United States imports some gas supplies from Canada. Production fell for the first time in more than 15 years last season. Gas reserves in Canada are now being depleted faster than new reserves are being found.
  • Interstate pipelines are operating near capacity because the market has been so tight during the past few years.
[fa icon="plus"] What is natural gas made up of, and is it safe for the environment
Natural Gas is composed mostly of methane. The emissions from methane combustion are carbon dioxide and water. Natural gas emits fewer greenhouse gases than any other fossil fuel. It also burns more efficiently, so it requires less fuel to produce an equal amount of energy.
[fa icon="plus"] How can you offer me a lower price that what I am currently paying?

SWiTCH Energy Advisers has worked hard to secure solid relationships with the top Natural Gas Suppliers. We have negotiated with these suppliers and through our relationship have been extended the most competitive rates available.  

Our corporate culture of taking less so that our customer can save more is what sets us apart from all of our competitors.

Get A FREE Cost Savings Analysis


[fa icon="plus"] Am I still eligible to receive rebates and take advantage of other utility savings programs?

Yes, while you are purchasing your natural gas at a discount from our 3rd party suppliers, you may still be eligible for the rebate and savings programs offered by your utility company.

Please consult your SWiTCH Energy Adviser for more details.

 Do I Qualify?

[fa icon="plus"] How do we "get gas" to your facility?

You will still technically receive the same gas through the exact same lines as all of these Independent Suppliers are probably already delivering gas to your area and have been for a long time.  All the gas is help at the same location and comes through the exact same piping infrastructure.  

The only difference is who gets the credit for the gas flowing through your meters.  

[fa icon="plus"] How do I SWiTCH and get started saving money?

There are only a couple of quick steps to complete the SWiTCH.  The steps are listed below the blue button; read through them and if you want to find out what you'd save click the button at that point...


Get A FREE Cost Savings Analysis


Step 1 - Fill out the appropriate LOA for your local public utility company or Scan one copy of a utility bill, scan and send to sales@switchenergyadvisers.com. A SWiTCH Energy Adviser will contact you with the necessary information.

You can find the appropriate LOA by clicking below.  If the requested LOA is not listed, please fill out the necessary information and a SWiTCh Energy Adviser will begin the process of identifying what is needed for your area and walk you through the process.

Step 2 - Once the LOA is completed, we will use the LOA to obtain the necessary historical usage information, contact our suppliers, and return to you with a no cost Savings Analysis.

Step 3 - Sign the contracts that accompany the Savings analysis once all your questions have been thoroughly answered and you are ready to begin receiving your savings. It's that simple. 

[fa icon="plus"] What if I have a natural gas emergency?

If you have an emergency, like a gas leak or a fire, call 911, or call your local public utility company, as you currently do.

The local public utility company is still compensated for the infrastructure of the piping and the maintenance of the lines.  Thus, you are still customers of your local public utility company and any concerns will be handled directly by them. 

[fa icon="plus"] What are the risks to making the SWiTCH to an independent supplier?

There is no risk in switching to one of our third party suppliers as your natural gas supplier. Some have been in business for more than 25 years, and we are--and they are-- devoted to providing superior customer service with your satisfaction being our top priority.

Join the hundreds of thousands of companies who have made the switch start saving money on your natural gas bill. Find out if your business qualifies for these savings...click below.

Do I Qualify?